FAQ
We know that navigating maternity clothing can come with a lot of questions, and we’re here to help. Whether you’re curious about sizing, shipping, or care instructions, you’ll find the answers you need to make your shopping experience seamless. At Lune, we prioritize your comfort and satisfaction, so feel free to explore the topics below. If you have any further questions, don’t hesitate to reach out to our friendly customer service team!
At Lune, we celebrate all body types and offer a wide range of sizes to ensure every expectant mother feels comfortable and confident. Our maternity clothing is available in sizes XS to XXL, with select items offering extended sizing. Be sure to check our size guide for detailed measurements to find the perfect fit for your growing body.
To keep your Lune clothing in the best condition, we recommend machine washing on a gentle cycle with cold water and using a mild detergent. Avoid bleach and fabric softeners. For drying, lay your garments flat or tumble dry on low heat. Always check the care label on each item for specific instructions to ensure your maternity wear stays soft and comfortable throughout your pregnancy.
Yes, Lune offers international shipping to most countries worldwide! Shipping rates and delivery times vary depending on your location. You can find more details at checkout or on our shipping information page. We’re excited to share our maternity styles with customers around the globe.
Once your order has been shipped, you will receive a confirmation email with a tracking number. Simply follow the link in the email to track your package in real-time. You can also log into your Lune account to check the status of your order at any time.
We understand that sometimes plans change! If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but once an order has been processed or shipped, changes may no longer be possible.
Our customer service team is here to help! You can reach us via email at equelife20@gmail.com or through our contact form on the website. We strive to respond within 24-48 hours. For urgent inquiries, please call us at +447984973562 during our business hours, and we’ll be happy to assist you.